Since 2000, 24/7 Roadservices have been providing breakdown assistance to Australian motorists whenever they need us. Growing from having a van operation out of Newcastle, NSW, to hundreds of service providers across the country. 24/7 Roadservices Australia is there to provide the support required. For Example flat battery, flat tyre, mechanical issues or keys locked inside a car to name a few of our services.
Our National Operations Centre has also changed over the years to a 24-hour, 7-day-a-week call centre. They are handling calls from all of our members and even offer emergency breakdown assistance to non-members.
Our plans have evolved over the years to provide greater inclusions and benefits for our members. And that would be as accommodation and car hire benefits and ambulance cover.
Caravan, Motorbike, Motorhome and Mobility Scooters plans have expanded our memberships for those motorists to enjoy a few extra-curricular activities.
Our newly developed technology platforms allow integration for our members and retail partners. Our new mobile application provides additional ways for members to communicate with us. 24/7 Road services is focusing on continuous improvement through technology and membership benefits.
Our dedicated team of Customer Service professionals are on call 24 hours a day, 7 days a week.
All of our memberships include:
Towing – Emergency towing can transport your vehicle to the nearest repairer up to the kilometre limits of your plan.
Flat Battery – We’ll either provide a jump start or arrange a battery replacement if available, to help you on your way.
Flat Tyre – We’ll change your tyre with your vehicle’s roadworthy spare tow your vehicle to a tyre outlet then service centre.
Emergency Fuel – We will deliver up to 10 litres (or approximately 50kms worth) of emergency fuel (unleaded petrol or standard diesel). And that can be payable by the customer at the time of the assistance. Electric or LPG vehicles will be provided with towing assistance.
When you make contact with us we will verify your location and the problem you are experiencing. We will arrange for the appropriate service for the exact location. Our service provider will confirm the estimated wait time. If there is any delay advised by our service providers, we will update you.
If you require towing, we will tow you to the nearest mechanical workshop or service centre within your plan limits. If additional kilometres are required, this can be paid directly to our service provider.
If you have a plan that includes accommodation and car hire allowances. Then, these will be reimbursed with the supply of the relevant payment receipts.
Our goal is to get you back on the road as quickly as practicable.